Request deletion of your CareView account and data

1. Email mark@slip25.com with the subject line CareView Account Deletion Request.
2. Include the email address tied to your CareView account, your full name, and your organization or clinic name if applicable.
3. If we need more information to verify your identity or authority, SLIP25 Corporation may contact you before processing the request.
4. Once verification is complete, we will process the request and confirm when the deletion has been completed or explain if limited retention is required.

When a valid deletion request is approved, SLIP25 Corporation will aim to delete the following CareView data associated with the account from active systems:

• account profile details such as name, email address, and login identifiers
• CareView notes, uploaded images, attachments, and related record content linked to the account
• organization membership data and in-app preferences that are specific to the requesting user
• support submissions and account-related communications that are no longer needed for legal or operational reasons

Some limited information may be retained after account deletion where reasonably necessary to operate the service, protect security, or comply with legal obligations.

• security, fraud-prevention, and audit logs
• records showing that a deletion request was made and completed
• backup copies that are scheduled for removal through normal backup expiration
• information that must be retained to comply with law, regulation, dispute resolution, or enforcement of agreements

Active account data covered by an approved deletion request is targeted for removal after verification and request processing. Backup copies and operational logs may be retained for up to 30 days after deletion, and certain records may be kept longer if required by law, security needs, or legitimate business recordkeeping.

If your CareView access is provided by a clinic, hospital, or other organization, some data may be controlled by that organization. In those cases, SLIP25 Corporation may direct you to your organization administrator or coordinate with them before completing the deletion request.